Warranty Information

Conditions of Warranty

Warranty for parts sold through United Automotive Solutions covers products fitted to vehicles in original condition and installed in accordance with current published vehicle listings.

Warranty does not apply to any product that:

• has been subject to misuse, neglect, negligence, damage, or accident
• that has been improperly maintained, operated, or installed
• has not been installed in accordance with the installation instructions in effect at the time of installation
• has not been installed in accordance with the vehicle, engine or equipment manufacturers recommendations
• has been fitted to any vehicle that has been changed or modified from original specification
• has not been installed in accordance with current published catalogue vehicle listings
• is subject to any other external factor outside the control of United Automotive Solutions

Basic Warranty Claim Procedure

• United Automotive Solutions must be contacted as soon as a problem is known.
• United Automotive Solutions has strict warranty procedures that need to be followed, these vary between each manufacturer which is why we need to be contacted immediately upon discovering any issue.
• Replacement parts if needed immediately will be charged, if the warranty is approved by the manufacturer the cost of the new part will be credited.

Returns

Please ensure you are ordering correctly.

Returns must be sent within 7 days of arrival in an unused and resell-able condition. Return postage is at the buyer’s expense.

We do not send parts which are broken; please check goods for damage before signing delivery note. Damage in transit can then be claimed on our courier insurance.

All our parts are id stamped before we send them. If a part is found to be not working correctly (within 7 days of receipt* by the purchaser) the purchaser must return the part (at his or her expense) to us for validation. We will refund the purchase price or replace the part (at our discretion). *7-day period starts from the date of goods being signed for.